Resolved: Issues with Litium Search affecting Serverless Cloud workloads depending on Litium Search

Incident Report for Litium AB

Resolved

This incident has been resolved.
Posted Sep 25, 2024 - 15:49 CEST

Update

All services are now fully operational. Note that it may take some extra time for all jobs to process since jobs has queued up.
Posted Sep 25, 2024 - 14:35 CEST

Update

Litium Search is now fully operational. We continuing to monitor for any further issues.
Posted Sep 25, 2024 - 14:14 CEST

Update

Since the fix has been rolled out majority of workload is working as normal, but some customers may still affected, we are continuing to monitor and resolving remaining issues.
Posted Sep 25, 2024 - 13:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2024 - 13:25 CEST

Identified

We have identified an issue affecting Litium Search. Our team is actively working on a solution and we are making progress toward implementing a fix. We will provide further updates as soon as possible. We appreciate your patience and understanding during this time.
Posted Sep 25, 2024 - 13:01 CEST

Update

We are continuing to investigate this issue.
Posted Sep 25, 2024 - 12:28 CEST

Investigating

Issues with some sites in Serverless Cloud reported.

We are currently investigating this issue.
Posted Sep 25, 2024 - 12:22 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2024 - 12:11 CEST

Investigating

Some jobs in Serverless Cloud CLI is stuck in "pending" status.

We are currently investigating this issue.
Posted Sep 25, 2024 - 10:59 CEST
This incident affected: Serverless Cloud (Cloud API, Litium Search).