All Systems Operational
Cloud Operational
Web servers Operational
Database services ? Operational
Network & infrastructure ? Operational
Shared services ? Operational
Litium Search ? Operational
Serverless Cloud Operational
Cloud API ? Operational
Litium Search Operational
Database services Operational
Web resources Operational
Litium Account ? Operational
Litium Insights Operational
www.litium.se Operational
www.litium.com Operational
support.litium.se Operational
docs.litium.com Operational
ideas.litium.com Operational
demo.litium.com Operational
Support Operational
Support Phone Operational
Support Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This incident has been resolved.
Apr 9, 20:05 CEST
Update - We are continuing to work on a fix for this issue.
Apr 9, 20:05 CEST
Identified - One of our DNS suppliers are having issues due to an external DDOS attack.
Litium are not the target and our sites are working but can be hard to reach at the moment.

Apr 9, 16:38 CEST
Resolved - We are pleased to announce that the issues affecting creating new apps that require database services in Serverless Cloud have been fully resolved, and we have successfully lifted the temporary restrictions on creating new apps with database resources.

We understand the inconvenience this may have caused and want to extend our deepest gratitude for your patience and understanding.

As always, we are committed to providing you with the highest quality of service. Should you have any questions or need further assistance, please do not hesitate to contact our support team at support@litium.com

Apr 9, 13:44 CEST
Update - Our team has been relentlessly working on implementing a robust solution to the recent database service issues in Serverless Cloud. Our focus remains on taking all necessary steps to ensure the stability and reliability of our services, allowing us to lift the temporary restrictions on creating new apps with database resources as swiftly as possible.

We continue to target the beginning of this week to remove these limitations. Rest assured, we are closely monitoring our progress and will keep you updated with any new developments or changes to this timeline. In the meantime, we appreciate your understanding and patience.

Note - This doesn't affect the stability and reliability of existing apps.

Apr 8, 11:23 CEST
Identified - As part of our precautionary measures, the ability to create new apps requiring a database resource remains temporarily disabled. We are making steady progress and are focused on ensuring the long-term stability and reliability of our platform.

Our current estimate is to lift this restriction by the beginning of next week.

We understand the impact this may have on your plans and projects, and we appreciate your patience and support as we work through these necessary steps. We are committed to keeping you informed and will provide another update as soon as more information becomes available or if we can restore full functionality sooner than anticipated.

This does not affect existing and already live apps and database.

Apr 5, 16:56 CEST
Investigating - In light of the recent issues we experienced with our database services in Serverless Cloud, we have taken a precautionary step to temporarily disable the creation of new apps that require a database resource. This measure is to ensure the stability and reliability of our services as we continue to monitor the effects of the recent fix closely.

We understand this may be an inconvenience for some of our users, and we want to assure you that this is a temporary measure taken with the utmost consideration for the security and performance of your applications and data.

We are working diligently to lift this restriction as soon as we are confident in the stability of our services, and we will keep you updated on our progress. In the meantime, we appreciate your understanding and patience.

Apr 5, 07:58 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 CEST
Scheduled - Litium will perform a maintenance for patching and other improvements on our services.

The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible.

For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330

Regards
Litium CloudOps

Apr 2, 07:50 CEST
Apr 8, 2024
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - This incident has been resolved.
Apr 5, 07:38 CEST
Monitoring - We are delighted to announce that the fix for the database issues in our Serverless Cloud has been fully implemented, and all services are now fully operational. Our team worked tirelessly to ensure a swift and effective resolution, and we will continue to closely monitor the situation to prevent any further disruptions.

We want to extend our deepest gratitude for your patience and understanding. Rest assured, we are taking steps to enhance our systems to ensure the reliability and stability of our services moving forward.

Apr 4, 19:49 CEST
Identified - We are pleased to inform you that our team has identified a solution to the database issues in our Serverless Cloud and is currently rolling out the fix. While we are optimistic about this resolution, we are closely monitoring the situation to ensure stability and effectiveness across all affected systems. It may take some time for the fix to be fully implemented and for services to return to normal for everyone. We will continue to provide updates as the situation progresses and more information becomes available. Our next update will be at 20:00, or sooner should there be significant developments. Thank you for your patience and understanding.
Apr 4, 19:03 CEST
Update - As we continue to address the database issues in our Serverless Cloud, we want to assure you that our team is working relentlessly to find a resolution. Although we do not have new developments to report at this moment, please know that this remains our utmost priority. We are fully committed to restoring full service as quickly and safely as possible. Your patience and understanding during this time are incredibly valuable to us. We will provide our next update at 19:00. Thank you once again for your continued patience.
Apr 4, 18:03 CEST
Update - Our team is still diligently working to identify and resolve the problem as swiftly as possible. Although we do not have new information to share at this moment, please rest assured that addressing this issue continues to be our highest priority. We understand the impact this may have on your operations and truly appreciate your continued patience and support during this time. We will provide another update by 18:00, or sooner if there are any developments. Thank you for your understanding.
Apr 4, 17:03 CEST
Investigating - We are actively investigating an issue affecting databases in our Serverless Cloud and are working to resolve it as quickly as possible. This is our top priority. While we do not yet have an estimated resolution time, we commit to providing updates every hour until the issue is resolved. We appreciate your patience and understanding during this time and apologize for any inconvenience this may cause.
Apr 4, 16:02 CEST
Update - We are continuing to monitor for any further issues.
Apr 4, 15:11 CEST
Update - Update - We are still experiencing issues with database creation. And working on a solution to fix this.

This has caused some downtime for live databases for some customers - we are prioritizing to get this up and running as soon as possible. We are sorry for any inconvenience this may cause.

Apr 4, 15:00 CEST
Update - Currently not possible to create new databases.

Note that this doesn't affect live sites.

Apr 4, 12:50 CEST
Update - We are continuing to monitor for any further issues.
Apr 4, 09:31 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 09:31 CEST
Investigating - We are currently investigating this issue.
Apr 4, 08:48 CEST
Apr 4, 2024
Resolved - This incident has been resolved.
Apr 4, 08:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 14:31 CEST
Investigating - We are currently investigating an issue that causes jobs not to execute. E.g. creating apps, deploying artifacts etc.

Note - this does not affect existing workloads or already published apps.

Apr 3, 09:50 CEST
Completed - The scheduled maintenance has been completed.
Apr 4, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 CEST
Scheduled - Litium will perform a maintenance for patching and other improvements on our services.

The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible.

For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330

Regards
Litium CloudOps

Apr 3, 15:04 CEST
Apr 3, 2024
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:00 CEST
Scheduled - Litium will perform a maintenance for patching and other improvements on our services.

The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible.

For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330

Regards
Litium CloudOps

Apr 2, 07:49 CEST
Apr 2, 2024

No incidents reported.