Incident – Level 3: Critical Impact – Legacy Cloud service disruption

Incident Report for Litium AB

Resolved

This incident has been resolved.
Posted Mar 15, 2026 - 18:02 CET

Monitoring

A fix has been implemented for the issue affecting Legacy Cloud, and service recovery is ongoing.

Impact: Services are returning to normal, and most customers should now experience stable performance.

The underlying cause was network issues at one of our suppliers.
We are monitoring the systems closely to ensure continued stability.
A full post‑mortem with more details will follow once the root‑cause analysis is completed.

We apologize for the inconvenience.
Litium Support Team
Posted Mar 15, 2026 - 12:00 CET

Investigating

We are currently experiencing a service disruption affecting Legacy Cloud.

Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected.

Our team is investigating the issue to identify the root cause and implement a solution.

We apologize for the inconvenience.
Litium Support Team
Posted Mar 15, 2026 - 11:42 CET
This incident affected: Cloud (Database services, Network & infrastructure, Shared services).