tag:status.litium.com,2005:/historyLitium AB Status - Incident History2024-03-29T06:23:47+01:00Litium ABtag:status.litium.com,2005:Incident/203600252024-03-26T16:00:02+01:002024-03-26T16:00:02+01:00Maintenance on Litium Search service<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>12:05</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>12:00</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and improvements on our services.<br />The scheduled maintenance is not expected to cause any disruptions.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium Cloud</p>tag:status.litium.com,2005:Incident/203585032024-03-26T11:00:02+01:002024-03-26T11:00:02+01:00Maintenance on Litium Search service<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>11:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:13</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and improvements on our services.<br />The scheduled maintenance is not expected to cause any disruptions.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium Cloud</p>tag:status.litium.com,2005:Incident/201649832024-03-12T08:30:56+01:002024-03-12T08:30:56+01:00Maintenance for Serverless Cloud CLI<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:30</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>07:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>11:05</var> CET</small><br><strong>Scheduled</strong> - Litium will perform maintenance for Serverless Cloud CLI<br />This will affect Serverless Cloud CLI, e.g. deploys etc<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330<br /><br />Regards<br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/201696722024-03-12T06:00:56+01:002024-03-12T06:00:56+01:00Maintenance for patching<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:02</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/201696662024-03-06T06:00:56+01:002024-03-06T06:00:56+01:00Maintenance for patching<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:01</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/201049112024-02-29T12:51:51+01:002024-02-29T12:51:51+01:00Service Principal authentication issues with Serverless Cloud<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>12:51</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>10:38</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>09:37</var> CET</small><br><strong>Investigating</strong> - We're experiencing authentication issues in Serverless Cloud that affects authenticating with Service Principals and are currently looking into the issue.</p>tag:status.litium.com,2005:Incident/200473992024-02-27T06:00:56+01:002024-02-27T06:00:56+01:00Maintenance for patching<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>13:11</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/200762382024-02-26T15:44:14+01:002024-02-26T15:44:14+01:00Certificate issues on serverless Litium Search service<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:44</var> CET</small><br><strong>Resolved</strong> - The issue has been resolved. The fault was due to an error in third-party software responsible for automatically renewing certificates used for the service. We have implemented additional monitoring and alerts to prevent similar occurrences in the future. Configuration changes have also been made to the software in question. <br /><br />We apologize for any inconvenience caused and are committed to ensuring this does not happen again.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>09:10</var> CET</small><br><strong>Monitoring</strong> - The issue was due to an expired certificate in the chain. We are working on gathering all the facts on how this happened and how we can ensure it does not happen again.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>08:49</var> CET</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.litium.com,2005:Incident/199821692024-02-14T15:57:08+01:002024-02-14T15:57:08+01:00Reported disturbances on serverless<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>15:57</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:24</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>10:15</var> CET</small><br><strong>Investigating</strong> - We're experiencing a disturbances on serverless cloud. Issue has been identified and a fix is being applied.</p>tag:status.litium.com,2005:Incident/199757542024-02-14T06:00:57+01:002024-02-14T06:00:57+01:00Maintenance for patching<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>16:12</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/198948982024-02-13T06:00:56+01:002024-02-13T06:00:56+01:00Maintenance for patching<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>18:12</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/199332172024-02-07T12:48:00+01:002024-02-07T20:26:10+01:00Internet connection issue<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>12:48</var> CET</small><br><strong>Resolved</strong> - Earlier today, we encountered a brief internet outage lasting about 2.5 minutes due to a router issue. We are currently working closely with our supplier to prevent such occurrences in the future.<br /><br />We apologize for the inconvenience this has caused.</p>tag:status.litium.com,2005:Incident/198948932024-02-07T06:00:56+01:002024-02-07T06:00:56+01:00Maintenance for patching<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>18:12</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/198949002024-02-06T06:00:44+01:002024-02-06T06:00:44+01:00Maintenance for patching<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>18:13</var> CET</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/198737002024-01-31T19:14:09+01:002024-01-31T19:14:09+01:00Reported disturbances on serverless<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>19:14</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>12:29</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>09:25</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.litium.com,2005:Incident/198579412024-01-30T15:01:22+01:002024-01-30T15:01:22+01:00Maintenance for Serverless Cloud<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>15:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>07:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>15:46</var> CET</small><br><strong>Scheduled</strong> - Litium will perform maintenance to upgrade underlaying services in Serverless Cloud as a preparation before general availability (GA).<br />We expect minor disturbance in the Cloud API.<br />Note. this only affects Serverless Cloud, currently in Release Candidate (RC).<br />Thanks for your understanding.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330<br /><br />Regards<br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/196935152024-01-13T04:09:35+01:002024-01-13T04:09:35+01:00Litium Search Node Maintenance<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>04:09</var> CET</small><br><strong>Resolved</strong> - The maintenance on the Litium Search node has been successfully completed, and the incident is now resolved. While performing the necessary maintenance, a brief disturbance in performance may have been observed.<br /><br />Thank you for your patience.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>02:40</var> CET</small><br><strong>Identified</strong> - We are currently experiencing an issue on one of our nodes in Litium Search. No customers are currently affected. <br />Our team is actively working to resolve the issue, and we will be performing maintenance on the affected node. <br />This maintenance is not expected to impact any customers. <br /><br />We appreciate your understanding and patience as we work to ensure the continued smooth operation of our services</p>tag:status.litium.com,2005:Incident/196761872024-01-11T11:26:52+01:002024-01-11T11:26:52+01:00Database issues.<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>11:26</var> CET</small><br><strong>Resolved</strong> - The SQL server back online. The only service affected was platform documentation (docs.litium.com).</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>10:58</var> CET</small><br><strong>Investigating</strong> - We have detected an issue with one of our SQL servers. Different services are affected. <br />Investigation is ongoing.</p>tag:status.litium.com,2005:Incident/195654862023-12-30T16:41:15+01:002023-12-30T16:41:15+01:00Interruption on the on-call telephone number<p><small>Dec <var data-var='date'>30</var>, <var data-var='time'>16:41</var> CET</small><br><strong>Resolved</strong> - Issue have been solved!</p><p><small>Dec <var data-var='date'>30</var>, <var data-var='time'>13:31</var> CET</small><br><strong>Identified</strong> - We are currently investigating this issue. <br />If you need to contact our on-call team, use our email address support@litium.com</p>tag:status.litium.com,2005:Incident/190552112023-11-09T01:01:38+01:002023-11-09T01:01:38+01:00Maintenance<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>01:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>11:13</var> CET</small><br><strong>Scheduled</strong> - Litium will perform maintenance on one of our database clusters to increase the capacity in our infrastructure.<br />We expect no disturbances.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330<br /><br />Regards<br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/189383252023-10-26T14:30:00+02:002023-10-26T22:08:58+02:00Degraded performance on Litium Search<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>14:30</var> CEST</small><br><strong>Resolved</strong> - Some customers may have experienced worse response times against the Litium Search service. The degraded performance could be seen between 14:30 and 21:55 today. The issue was due to a configuration error associated with adding more capacity to the service.</p>tag:status.litium.com,2005:Incident/186886622023-10-10T06:00:21+02:002023-10-10T06:00:21+02:00Maintenance for patching<p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>06:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>00:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>15:47</var> CEST</small><br><strong>Scheduled</strong> - Litium will perform a maintenance for patching and other improvements on our services.<br /><br />The scheduled maintenance will cause some disruption to non-production environments between 19.00 and 23.59 and some disturbances may occur for production-related environments between 00.00 and 06.00. We expect any disturbances to be as minimal as possible. <br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330 <br /><br />Regards <br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/186213502023-09-28T13:00:28+02:002023-09-28T13:00:28+02:00Maintenance<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>13:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>12:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>14:18</var> CEST</small><br><strong>Scheduled</strong> - Litium will perform maintenance to increase the capacity in our infrastructure.<br />We expect no disturbances.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330<br /><br />Regards<br />Litium CloudOps</p>tag:status.litium.com,2005:Incident/185859932023-09-23T21:08:49+02:002023-09-23T21:08:49+02:00Support phone down.<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>21:08</var> CEST</small><br><strong>Resolved</strong> - Support phone lines are now operational.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>16:24</var> CEST</small><br><strong>Identified</strong> - Support phone lines are currently down. All urgent support cases must be sent by email to support@litium.com<br /><br />Current assessment is that phones are be back 22.00.</p>tag:status.litium.com,2005:Incident/185537122023-09-22T06:01:02+02:002023-09-22T06:01:02+02:00Maintenance<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>06:01</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>00:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>10:46</var> CEST</small><br><strong>Scheduled</strong> - Litium will perform maintenance to increase the capacity in our infrastructure.<br />We expect no disturbances.<br /><br />For any questions regarding this maintenance. Please contact Litium Support at support@litium.com or +46 36-2103330<br /><br />Regards<br />Litium CloudOps</p>